tag:www.recursivetechnology.com,2008://1 2008-05-08T16:24:48Z Movable Type 3.34 tag:www.recursivetechnology.com,2008://1.191 2008-05-08T16:22:27Z 2008-05-08T16:24:48Z

Interesting article about Oracle CRM in india, noting that Oracle has done well in the wireless sector there....

Interesting article about Oracle CRM in india, noting that Oracle has done well in the wireless sector there.]]> tag:www.recursivetechnology.com,2008://1.190 2008-04-26T17:18:19Z 2008-04-26T17:22:15Z

Interesting article from CNET about a SugarCRM deal at BT . BT has downloaded and installed VA2 for Siebel, so I know they were a fairly large Siebel customer. I would be surprised if a new deal in purchasing SugarCRM...

SugarCRM deal at BT . BT has downloaded and installed VA2 for Siebel, so I know they were a fairly large Siebel customer. I would be surprised if a new deal in purchasing SugarCRM is a rip-and-replace deal. More likely it is an augmentation of existing systems? It would be nice to see some comments from BT or others familar with deal. I have heard from othe SugarCRM customers that they really like the software, compared to Siebel particularily.]]> tag:www.recursivetechnology.com,2008://1.185 2008-04-18T00:31:58Z 2008-04-18T02:20:23Z

I recieved an email from the Oracle Application User group, touting the "the ultimate collaborative knowledge resource" for users. The Knowldege Factory "Using Web 2.0 technology, an online forum that facilitates information sharing and networking among users, the user-driven Web...

Knowldege Factory "Using Web 2.0 technology, an online forum that facilitates information sharing and networking among users, the user-driven Web content management experience" including: -Blogs and Discussions -Profiles -OAUG Conference Paper Database It is so hard for creaky old Enterprsie Software behmoths who are used to closing off everything, restricting access, and walling off users from each other. This is a good move, but it really is only open to paying members OAUG. Really more in the model of enterprise/closed/walled garden than Web 2.0 approach. ]]> ]]> tag:www.recursivetechnology.com,2008://1.184 2008-04-16T23:02:55Z 2008-04-16T23:51:09Z

So, you have gone through the steps of configuring a VA2 analysis rule, an Error Definition, and Notification rule. The steps can be seen in more detail in the Event Routing Tutorial. So, what are the options for customization, so...

Event Routing Tutorial. So, what are the options for customization, so you receive an Event Message that means something to you? ]]> 2. Error Definition Type and Sub Type Event Type and Sub Type are user defined for maximum flexibility. However, use a convention that will make it clearer what the Event means. For example, if you have created an Analysis Rule to check that the EIM Component on App Server 4 is Online, you might want to use the following Type and Sub Type. Taken together, it means the component specified is not Online. Type: AppServer4_EIM_Component Sub_Type: Offline 3. Variables in the Analysis Rule The following special variables can be used to insert messages into the email message: $error_string - This can be used in the Analysis rule to set any specialized message that you get emailed with. See the Tutorial for more information $sv_name – if you set $sv_name in your analysis rule, it will be included in the Siebel Server: field of the email. $host – if you set $host in your analysis rule it will be included in the Host: field of the email And an Example email: Subject: VA2 EVENT 27 for rule: "AppServer4 EIM Comp Offline"" Date: Wed, 16 Apr 2008 15:38:05 -0700 Event Id: 27 Event Type: AppServer4_EIM_Component Event Sub Type: Offline Event Level: 0 Event Time: 2008-04-16 15:38:05.000 Event Host: IBMT42 Siebel Server: IBMT42 Event String: Component EIM down on Server IBMT42 File Name: REACTIONS ROUTED FOR THIS EVENT: Startup EIM ]]> tag:www.recursivetechnology.com,2008://1.181 2008-04-15T23:00:01Z 2008-04-15T23:19:34Z

Pretty cool article from Wikipedia about Siebel SISNAPI. Not the level of documentation you would see on an open source project, but better than the past....

Siebel SISNAPI. Not the level of documentation you would see on an open source project, but better than the past.]]> tag:www.recursivetechnology.com,2008://1.180 2008-04-15T18:41:01Z 2008-04-15T18:43:18Z

I could hardly find any blog or updates about Collaborate08 and Siebel. And so far no blogs that mention any Siebel activities about Collaborate 08. Anybody know of any, please post a comment. Here is one users account of some...

activity at the conference. ]]> tag:www.recursivetechnology.com,2008://1.178 2008-04-15T14:44:48Z 2008-04-15T23:22:14Z

I've been researching Ruby on Rails vs Catalyst. I liked the looks of Catalyst because it is written in Perl, and has produced some pretty amazing sites such as EditGrid. Can that be really due to Catalyst? What is that...

Ruby on Rails vs Catalyst. I liked the looks of Catalyst because it is written in Perl, and has produced some pretty amazing sites such as EditGrid. Can that be really due to Catalyst? What is that front end?? Menu's, etc. Ruby on Rails, on the other hand, seems much more popular. At least judged by Dice job postings. 16 vs 360 in Ruby's favor. Another few things about it: I'm not a Perl novice but Catalyst was pretty hard to install. Downloaded 1/2 of CPAN seems like. At the end I was kind of left looking around... where to start? Ruby on Rails, I started with Instant Rails. I have an Appache Server now running, all in one directory with no installs. True, I am also now at the... where to start? stage too. ]]> tag:www.recursivetechnology.com,2008://1.176 2008-04-14T19:15:12Z 2008-04-14T19:26:28Z

Interesting article about Rimini Street and the founder Seth Ravin. The huge question as Seth notes: "Could a software company be in both the discount market and the full service market? Could you live in both worlds of charging customers...

article about Rimini Street and the founder Seth Ravin. The huge question as Seth notes: "Could a software company be in both the discount market and the full service market? Could you live in both worlds of charging customers full rates for your own service and discounts for other customers using your competitor's products?" In SAP's case it is a clear "No". A more agile Rimini Street seems to be doing great, and do not have a built in conflict of interest that SAP suffered from. Third party maintenance is clearly important, introducing competitive pressures and providing a better value for customers. The resistance of software companies is understandable but antiquated. Would it be better if IBM followed this model with the PC? Do you want to buy a car or a house you can only go to one repairman for? Software is just newer, and stuck with a 1950s business model in support right now. ]]> tag:www.recursivetechnology.com,2008://1.175 2008-04-11T17:02:47Z 2008-04-11T17:14:00Z

Oracle has bought Empirix e-Test. Another move to strengthen the portfolio of Oracle Enterprise Manager capabilities. Interesting for a few reasons: - Empirix did not (or could not?) sell the Empirix Onesight monitoring solution to Oracle. OneSight directly competes with...

bought Empirix e-Test. Another move to strengthen the portfolio of Oracle Enterprise Manager capabilities. Interesting for a few reasons: - Empirix did not (or could not?) sell the Empirix Onesight monitoring solution to Oracle. OneSight directly competes with OEM product line -It also follows an Oracle acquisition of end user monitoring application vendor Moniforce from the Netherlands in December. ]]> tag:www.recursivetechnology.com,2008://1.173 2008-04-07T22:55:02Z 2008-04-07T23:57:58Z

A customer query involved the following question: " If your log monitoring routine generates 1 event, and another log monitoring routine generates another event, you could use a VA2 analysis rule to provide the IF capability?" The basic functionality that...

log file monitoring capabilities cover regular expressions, but only a single line at a time. And was nicely illustrated by this .PPT. The answer, of how to make a VA2 rule that detects seperate Siebel events in the log file is posted below.]]> documentation. 2. The challenge is to recognize that both of these events took place, instead of just one. If you were looking for just one event, you could just use a regular Event log analysis capaiblity. But in this case we will have two Event Log seraches, each generating a sperate event. We will then use standard VA2 functionality of an Analysis Rule to examine the Event table to determine if two seperate events were generated instead of just one. 3. So the answer to Step 3 from the .ppt is to createan Analysis Rule that examines the Events Table of VA2 and uses and If condition to determine if more than one event is there before raising a new kind of event. Here is a simple example of an VA2 Statistic that examines the VA2 event table use sqlanalyze; my $sql = "select count(*) from errorevent"; $retval = sqlanalyze->sqlcount($sql, $datasession); This rule counts the total number of events. 4. Another thing the rule will do is mark the Events processed every time it checks. So 2 seperate events have to come in together, then this rule will be true. If only one event is in the table it does not qualify. So the Processed Flag will be set to True in this case. The rule itself is downloadable .here. And here is the whole code for the rule: use sqlanalyze; # set the variables belwo to the type of events you are looking for my $errortype1 = 'LogErrorType1'; #match one type of event my $errortype2 = 'LogErrorType2'; #the second type of event must be there too. my $e1sql = "select count(*) from errorevent where type = '$errortype1' and processed not like 'Y'"; my $ecount1 = sqlanalyze->sqlcount($e1sql , $datasession); my $e2sql = "select count(*) from errorevent where type = '$errortype2' and processed not like 'Y'"; my $ecount2 = sqlanalyze->sqlcount($e2sql , $datasession); if ($ecount1 and $ecount2) { $retval = 0; #generate an event } else { $retval = 1; } #cleanup , set events to processed my $updatesql = "update errorevent set processed = 'Y' where type = '$errortype1' or type = '$errortype2' "; sqlanalyze->returnsinglevalue($updatesql , $datasession); ]]> tag:www.recursivetechnology.com,2008://1.172 2008-04-05T00:44:22Z 2008-04-05T00:53:13Z

Interesting article about Alive monitoring software that is used in part to monitor Siebel. It reminds me of predictive analytics research that came out of University of New Mexico awhile back. Not sure if the company is based on that...

Interesting article about Alive monitoring software that is used in part to monitor Siebel. It reminds me of predictive analytics research that came out of University of New Mexico awhile back. Not sure if the company is based on that though. Good idea in terms of monitoring time series graphs and predicting deviations from them. ]]> tag:www.recursivetechnology.com,2008://1.171 2008-04-04T04:51:25Z 2008-04-04T04:52:33Z

I have to highly recommend this blog... who knew an about page could be funny? Or an Oracle 11.g release?...

about page could be funny? Or an Oracle 11.g release? ]]> tag:www.recursivetechnology.com,2008://1.170 2008-03-24T16:57:03Z 2008-03-24T17:22:58Z

Verizon announced it's Open Accesss Program on March 19th. One that I think bodes well for the future of the wireless industry. The website is really short on details. The press releases and artiles seem to have more information, like...

website is really short on details. The press releases and artiles seem to have more information, like this one which mentions several rate plans, including a "custom" one. Verizon is promoting the idea that non phone devices may drive growth, and they want to support that. As an entrepreneur who would like to make a device that has wireless data access that is not a phone, we have had basically no options in the past. As Adam Grosser mentions in Business Week article above, the process of dealing with carriers is brutal, long, and chokes off all innovation. So this is a welcome step, we will see how it pans out. ]]> tag:www.recursivetechnology.com,2008://1.167 2008-03-05T22:50:11Z 2008-03-05T23:39:28Z

Passive monitoring is probably the best way to monitor application performance in many ways, especially to understand actual user performance. Knoa announces it's 5.0 version and mentions Siebel in particular as the monitored application. Other products that offer passive monitoring...

5.0 version and mentions Siebel in particular as the monitored application. Other products that offer passive monitoring for Siebel include Quest and CA Wily.]]> tag:www.recursivetechnology.com,2008://1.166 2008-02-11T15:57:41Z 2008-02-12T05:20:32Z

1. I understand that VA2 can raise a predefined error and pulls one line from Siebel log file as per search string. However is it possible that VA2 also extracts 4 to 5 more consecutive lines of log file that...

see the VA2 setup instructions). ]]>