May 27, 2008

Dueling headlines

This article is interesting, detailing the use of Knoa for Siebel end user performance monitoring at Knoa. It mentions 20,000 Siebel seats. This conflicts with an earlier post, which shows SugarCRM replacing Siebel at BT. As one commenter notes on, the SugarCRM deal probably isn't the replacement of Siebel, more like additional seats.

Posted by choppen5 at 11:44 AM